How long will it take for my jewelry to arrive?
We make every effort to ship your designer art jewelry to you as soon as possible. This usually means between 10 and 14 days from when your order is received. We'll email you if the delivery time changes for any reason. Let us know if you need an order super fast, and we'll do our best to get it to you.
How do I care for my jewelry?
All the handcrafted designer jewelry comes with an aged patina on sterling silver. This means it is darker in the recessed areas and has a smooth, bright silver finish on the exposed areas. Your jewelry should not have to be cleaned very often, but we recommend using a soft toothbrush and toothpaste under running water to clean it when necessary. Be gentle. Certain situations are rough on jewelry, such as sports and gardening. Try not to get your colorful jewelry wet while wearing it and don't throw it in your purse. Take special care of your jewelry, and it will last a very long time.
Can I pick my own gemstones?
We are happy to work with you on stone colors and types. Special orders might cost a little more, but usually not.
How do I know my ring size?
If you do not know your ring size, ask us for a ring-sizer and we will send you one. We are happy to resize one of our rings for you once at no charge.
Can you size a bracelet for me?
Yes. Unless the size is much larger than normal, we do this at no cost. If we have to add more stones or a lot more metal, it will cost a little more.
Can I order a necklace in a longer length?
Yes. We sell 2-inch (5.1 cm) necklace extenders on our Shop page. If you want an even longer necklace, we can make it for you for a small additional fee based upon material cost.
Can you make jewelry for weddings?
Yes. We love to work with brides! Bridesmaids, too! Let us know by phone or email what you would like.
How do I talk with you about getting an engagement or wedding ring?
Call or email us. We can make all sorts of fabulous wedding rings and can source stones for you easily.
Can you make your designs in gold?
Yes. We work with recycled 18-karat gold on a special order basis. Call or email for a price quote.
What is your refund/exchange policy?
You may return any item within five (5) days of receipt for a full refund. You can only exchange an item for one of equal or greater cost. Special orders may not be returned or exchanged.